{"id":946,"date":"2025-07-09T16:04:22","date_gmt":"2025-07-09T13:04:22","guid":{"rendered":"https:\/\/hastane2.omu.edu.tr\/?page_id=946"},"modified":"2026-01-23T09:13:28","modified_gmt":"2026-01-23T06:13:28","slug":"calisan-haklari-birimi","status":"publish","type":"page","link":"https:\/\/hastane.omu.edu.tr\/?page_id=946","title":{"rendered":"\u00c7al\u0131\u015fan Haklar\u0131 ve G\u00fcvenli\u011fi Birimi"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"323\" src=\"https:\/\/hastane.omu.edu.tr\/wp-content\/uploads\/2025\/07\/Calisan-Haklari-Banner-1024x323.jpg\" alt=\"\" class=\"wp-image-949\" srcset=\"https:\/\/hastane.omu.edu.tr\/wp-content\/uploads\/2025\/07\/Calisan-Haklari-Banner-1024x323.jpg 1024w, https:\/\/hastane.omu.edu.tr\/wp-content\/uploads\/2025\/07\/Calisan-Haklari-Banner-300x95.jpg 300w, https:\/\/hastane.omu.edu.tr\/wp-content\/uploads\/2025\/07\/Calisan-Haklari-Banner-768x243.jpg 768w, https:\/\/hastane.omu.edu.tr\/wp-content\/uploads\/2025\/07\/Calisan-Haklari-Banner-1536x485.jpg 1536w, https:\/\/hastane.omu.edu.tr\/wp-content\/uploads\/2025\/07\/Calisan-Haklari-Banner.jpg 1900w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">06.04.2011 Tarih ve 27897 Say\u0131l\u0131 Resmi Gazete\u2019de yay\u0131mlanan <strong>\u201cHasta ve \u00c7al\u0131\u015fan G\u00fcvenli\u011finin Sa\u011flanmas\u0131na Dair Y\u00f6netmelik\u201d<\/strong> ve 14.05.2012 Tarih ve 2012 \/ 23 Say\u0131l\u0131 \u201c\u00c7al\u0131\u015fan G\u00fcvenli\u011finin Sa\u011flanmas\u0131na Dair Genelge\u201d uyar\u0131nca hastanemizde <strong>\u201c\u00c7al\u0131\u015fan Haklar\u0131 Ve G\u00fcvenli\u011fi Birimi\u201d <\/strong>kurulmu\u015ftur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hastanemiz, \u00fcst\u00fcn nitelikli sa\u011fl\u0131k hizmeti sunarken, bu hizmetin temelini olu\u015fturan siz de\u011ferli \u00e7al\u0131\u015fanlar\u0131m\u0131z\u0131n haklar\u0131n\u0131 ve g\u00fcvenli\u011fini en \u00fcst d\u00fczeyde tutmay\u0131 \u00f6ncelik olarak kabul etmektedir. Bu do\u011frultuda,<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c7al\u0131\u015fan Haklar\u0131 ve G\u00fcvenli\u011fi Birimi aktif olarak faaliyet g\u00f6stermektedir.<\/p>\n\n\n\n<div class=\"wp-block-safirtema-mainheading singleHeading\"><div class=\"inner\"><div class=\"icon safiricon\"><svg class=\"safiricon-mouse\"><use href=\"#safiricon-mouse\"><\/use><\/svg><\/div><div class=\"text\">Hedeflerimiz<\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022&nbsp;\u00c7al\u0131\u015fan haklar\u0131 ve g\u00fcvenli\u011fini korumak.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022&nbsp;\u00c7al\u0131\u015fan memnuniyetini ve motivasyonunu art\u0131rmak.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022&nbsp;Etkili ileti\u015fim ve geri bildirim mekanizmalar\u0131 olu\u015fturmak.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00c7ALI\u015eAN HAKLARI VE G\u00dcVENL\u0130\u011e\u0130 B\u0130R\u0130M\u0130 NE \u0130\u015e&nbsp; YAPAR?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022<strong>&nbsp;\u00c7al\u0131\u015fan Talep, \u00d6neri ve \u015eikayet Ba\u015fvurular\u0131n\u0131 Almak ve Y\u00f6netmek: <\/strong>Yaz\u0131l\u0131 veya di\u011fer eri\u015filebilir kanallar arac\u0131l\u0131\u011f\u0131yla gelen t\u00fcm ba\u015fvurular\u0131 titizlikle kayda al\u0131n\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022&nbsp;<strong>Ba\u015fvurular\u0131 Raporland\u0131rmak: <\/strong>Al\u0131nan ba\u015fvurular\u0131 periyodik olarak analiz eder, trendleri belirler ve \u00fcst y\u00f6netime d\u00fczenli raporlar sunulur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022&nbsp;<strong>Ba\u015fvuru Sahiplerine Geri Bildirimde Bulunmak: <\/strong>Her ba\u015fvuru sahibine, s\u00fcre\u00e7 hakk\u0131nda d\u00fczenli bilgi verir ve ba\u015fvurunun sonucu hakk\u0131nda \u015feffaf geri bildirimde bulunulur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022&nbsp;<strong>D\u00fczenleyici ve \u00d6nleyici Faaliyetlerin Ba\u015flat\u0131lmas\u0131n\u0131 Sa\u011flamak: <\/strong>Tespit edilen sorunlara y\u00f6nelik, ilgili birimlerle i\u015f birli\u011fi yaparak gerekli d\u00fczeltici ve \u00f6nleyici faaliyetlerin planlanmas\u0131n\u0131 ve uygulanmas\u0131n\u0131 koordine edilir.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Beyaz Kod<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u015eiddet olaylar\u0131na kar\u015f\u0131 geli\u015ftirilen Beyaz Kod uygulamalar\u0131n\u0131n h\u0131zl\u0131 ve etkin bir \u015fekilde devreye al\u0131nmas\u0131 ve ma\u011fdur \u00e7al\u0131\u015fanlar\u0131m\u0131za gerekli hukuki ve psikolojik deste\u011fin sa\u011flanmas\u0131 da birimimizin \u00f6ncelikli g\u00f6revleri aras\u0131nda yer al\u0131r. Amac\u0131m\u0131z, benzer sorunlar\u0131n gelecekte ya\u015fanmas\u0131 engellenir ve s\u00fcrekli iyile\u015fme sa\u011flan\u0131r.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Psikososyal Destek<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u015eiddet olaylar\u0131 sonras\u0131nda veya ihtiya\u00e7 duyulan her an, \u00e7al\u0131\u015fanlar\u0131m\u0131za y\u00f6nelik psikososyal destek sa\u011flan\u0131r.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Talep, \u00d6neri ve \u015eikayetleriniz \u0130\u00e7in<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c7al\u0131\u015fanlar\u0131m\u0131z\u0131n g\u00f6r\u00fc\u015fleri bizler i\u00e7in \u00e7ok de\u011ferlidir. \u0130\u015f s\u00fcre\u00e7leri, \u00e7al\u0131\u015fma ko\u015fullar\u0131 veya di\u011fer konulardaki talep, \u00f6neri ve \u015fikayetlerinizi bize a\u015fa\u011f\u0131daki form \u00fczerinden veya ileti\u015fim b\u00f6l\u00fcm\u00fcndeki kanallardan iletebilirsiniz.<\/p>\n\n\n<div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-button so-widget-sow-button-atom-19ef1222c71d\"\n\t\t\t\n\t\t><div class=\"ow-button-base ow-button-align-center\"\n>\n\t\t\t<a\n\t\t\t\t\thref=\"https:\/\/hastane.omu.edu.tr\/?page_id=3347\"\n\t\t\t\t\tclass=\"sowb-button ow-icon-placement-left ow-button-hover\" \t>\n\t\t<span>\n\t\t\t\n\t\t\tTalep \u00d6neri ve \u015eikayet Formu\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div>\t\t\t\t<style>@media (max-width: 780px) {\n  .so-widget-sow-button-atom-19ef1222c71d .ow-button-base.ow-button-align-center {\n    text-align: center;\n  }\n  .so-widget-sow-button-atom-19ef1222c71d .ow-button-base.ow-button-align-center.ow-button-align-justify .sowb-button {\n    display: inline-block;\n  }\n}\n.so-widget-sow-button-atom-19ef1222c71d .ow-button-base .sowb-button {\n  -webkit-box-shadow: inset 0 1px 0 rgba(255,255,255,0.2), 0 1px 2px rgba(0,0,0,0.065);\n  -moz-box-shadow: inset 0 1px 0 rgba(255,255,255,0.2), 0 1px 2px rgba(0,0,0,0.065);\n  box-shadow: inset 0 1px 0 rgba(255,255,255,0.2), 0 1px 2px rgba(0,0,0,0.065);\n  -ms-box-sizing: border-box;\n  -moz-box-sizing: border-box;\n  -webkit-box-sizing: border-box;\n  box-sizing: border-box;\n  background: #004887;\n  background: -webkit-gradient(linear, left bottom, left top, color-stop(0, #002d54), color-stop(1, #004887));\n  background: -ms-linear-gradient(bottom, #002d54, #004887);\n  background: -moz-linear-gradient(center bottom, #002d54 0%, #004887 100%);\n  background: -o-linear-gradient(#004887, #002d54);\n  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#004887', endColorstr='#002d54', GradientType=0);\n  -webkit-border-radius: 0.25em 0.25em 0.25em 0.25em;\n  -moz-border-radius: 0.25em 0.25em 0.25em 0.25em;\n  border-radius: 0.25em 0.25em 0.25em 0.25em;\n  border-color: #002545 #001f3b #00172b #001f3b;\n  border: 1px solid;\n  color: #ffffff !important;\n  font-size: 1em;\n  \n  padding-block: 1em;\n  text-shadow: 0 1px 0 rgba(0, 0, 0, 0.05);\n  padding-inline: 2em;\n}\n.so-widget-sow-button-atom-19ef1222c71d .ow-button-base .sowb-button.ow-button-hover:active,\n.so-widget-sow-button-atom-19ef1222c71d .ow-button-base .sowb-button.ow-button-hover:hover {\n  background: #004d91;\n  background: -webkit-gradient(linear, left bottom, left top, color-stop(0, #00325e), color-stop(1, #004d91));\n  background: -ms-linear-gradient(bottom, #00325e, #004d91);\n  background: -moz-linear-gradient(center bottom, #00325e 0%, #004d91 100%);\n  background: -o-linear-gradient(#004d91, #00325e);\n  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#004d91', endColorstr='#00325e', GradientType=0);\n  border-color: #00539b #004d91 #004582 #004d91;\n  color: #ffffff !important;\n}<\/style>\n\t\t\t\t\n\n\n<div class=\"wp-block-safirtema-mainheading singleHeading\"><div class=\"inner\"><div class=\"icon safiricon\"><svg class=\"safiricon-mouse\"><use href=\"#safiricon-mouse\"><\/use><\/svg><\/div><div class=\"text\">\u0130leti\u015fim<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"safir-list\" data-col=\"1\"><ul class=\"wp-block-list has-white-background-color has-background\">\n<li><strong>Birim Sorumlusu Bur\u00e7in T\u00fcrlek: 3783<\/strong><\/li>\n\n\n\n<li><strong>Birim \u00c7al\u0131\u015fan\u0131 Nurhayat \u00d6zkan: 3783<\/strong><\/li>\n\n\n\n<li><strong>Mail: chgb@omu.edu.tr<\/strong><\/li>\n\n\n\n<li><strong><strong><strong>Ondokuz May\u0131s \u00dcniversitesi Sa\u011fl\u0131k Uygulama ve Ara\u015ft\u0131rma Onkoloji Hastanesine Ge\u00e7i\u015f (Kat -1) 55200 Atakum \/ Samsun<\/strong><\/strong><\/strong><\/li>\n\n\n\n<li><strong>Tel : 0 362 312 19 19<\/strong><\/li>\n<\/ul><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"border: 1px solid #ccc; border-radius: 5px; box-shadow: 2px 2px 5px #888888; padding: 10px;\">\n <iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d2994.111089551137!2d36.20858627654235!3d41.37167109696912!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x40887eeddaf9f141%3A0x24561b910d5e11f3!2zT25kb2t1eiBNYXnEsXMgw5xuaXZlcnNpdGVzaSBUxLFwIEZha8O8bHRlc2k!5e0!3m2!1str!2str!4v1751288237149!5m2!1str!2str\" width=\"100%\" height=\"450\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>06.04.2011 Tarih ve 27897 Say\u0131l\u0131 Resmi Gazete\u2019de yay\u0131mlanan \u201cHasta ve \u00c7al\u0131\u015fan G\u00fcvenli\u011finin Sa\u011flanmas\u0131na Dair Y\u00f6netmelik\u201d ve 14.05.2012 Tarih ve 2012 \/ 23 Say\u0131l\u0131 \u201c\u00c7al\u0131\u015fan G\u00fcvenli\u011finin Sa\u011flanmas\u0131na Dair Genelge\u201d uyar\u0131nca hastanemizde \u201c\u00c7al\u0131\u015fan Haklar\u0131 Ve G\u00fcvenli\u011fi Birimi\u201d kurulmu\u015ftur. Hastanemiz, \u00fcst\u00fcn nitelikli sa\u011fl\u0131k hizmeti sunarken, bu hizmetin temelini olu\u015fturan siz de\u011ferli \u00e7al\u0131\u015fanlar\u0131m\u0131z\u0131n haklar\u0131n\u0131 ve g\u00fcvenli\u011fini en \u00fcst d\u00fczeyde [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-946","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/hastane.omu.edu.tr\/index.php?rest_route=\/wp\/v2\/pages\/946","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hastane.omu.edu.tr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hastane.omu.edu.tr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hastane.omu.edu.tr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hastane.omu.edu.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=946"}],"version-history":[{"count":20,"href":"https:\/\/hastane.omu.edu.tr\/index.php?rest_route=\/wp\/v2\/pages\/946\/revisions"}],"predecessor-version":[{"id":4063,"href":"https:\/\/hastane.omu.edu.tr\/index.php?rest_route=\/wp\/v2\/pages\/946\/revisions\/4063"}],"wp:attachment":[{"href":"https:\/\/hastane.omu.edu.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}